NKL Construction
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    Privacy Policy

    Last updated: August 19, 2026

    1. Introduction

    NKL Construction ("we," "us," or "our") is a home improvement and general contracting business located in Detroit, Michigan. We are committed to protecting the privacy of our customers, website visitors, and anyone who contacts us for estimates or services.

    This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (nklconstructionmi.com), fill out a form, call us, or send us a text message. By using our website or providing your contact information, you consent to the practices described in this policy.

    2. Information We Collect

    We collect the following types of personal information:

    • Contact Information: Full name, phone number, email address, and home address.
    • Project Information: Project description, budget, timeline, and any details you provide about the work you need.
    • Communication Data: Records of phone calls, text messages, emails, and form submissions.
    • Website Data: IP address, browser type, pages visited, and other standard analytics data collected automatically when you visit our site.

    3. How We Use Your Information

    We use your personal information to:

    • Respond to your inquiries and provide free estimates.
    • Schedule consultations and project appointments.
    • Send you text messages and phone calls regarding your project, appointment reminders, and follow-ups.
    • Send promotional offers and marketing messages about our services (only with your consent).
    • Improve our website, services, and customer experience.
    • Comply with legal obligations and protect our business interests.

    4. SMS Text Messaging Policy

    By providing your phone number to NKL Construction, whether through our website form, by phone, or by text message, you expressly consent to receive SMS text messages from us. These messages may include:

    • Appointment confirmations and reminders.
    • Project updates and scheduling communications.
    • Estimate follow-ups and responses to your inquiries.
    • Promotional and marketing messages about our services (requires opt-in consent).

    Message frequency: Message frequency varies depending on your project and interactions with us. You may receive multiple messages per week during active projects.

    Opt-out: You can opt out of receiving SMS text messages at any time by replying "STOP" to any message we send. After opting out, you may still receive non-marketing transactional messages (such as appointment reminders) if you have an active project with us. To opt out of all messages, contact us directly.

    Help: Reply "HELP" to any message for assistance, or call us at (586) 244-9111.

    Carriers are not liable: Wireless carriers and SMS providers are not liable for delayed or undelivered messages.

    Data sharing with carriers: No mobile information will be shared with third parties for marketing or promotional purposes. Standard message and data rates may apply.

    5. How We Share Your Information

    We do not sell your personal information. We may share your information with:

    • Service providers: Third-party platforms that help us manage customer relationships, text messaging, scheduling, and marketing (such as our CRM and SMS provider).
    • Subcontractors: Trusted trade professionals who may need your contact information to complete work on your property.
    • Legal authorities: If required by law, court order, or to protect our legal rights.

    6. Data Retention

    We retain your personal information for as long as necessary to provide our services, respond to inquiries, and comply with legal obligations. You may request deletion of your personal information at any time by contacting us.

    7. Your Rights

    You have the right to:

    • Access the personal information we hold about you.
    • Request correction of inaccurate information.
    • Request deletion of your personal information.
    • Opt out of marketing communications at any time.
    • Withdraw consent for SMS text messaging at any time by replying "STOP."

    To exercise any of these rights, contact us at info@nklconstructionmi.com or (586) 244-9111.

    8. Cookies & Tracking

    Our website may use cookies and similar tracking technologies to improve site functionality and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

    10. Children's Privacy

    Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

    11. Security

    We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this page periodically.

    13. Contact Us

    If you have any questions about this Privacy Policy, please contact us: